Piercing Pagoda Contact Information

Toll-Free Number:

  • (800) 866-9700

Credit Account Questions:

  • (888) 819-1918 TDD/TYY
  • (844) 271-2718

Guest Services Contact Center:

  • (800) 866-9700

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Headquarters Address:

Piercing Pagoda
P.O. Box 152777
Irving, Texas 75015
United States

Social Networks:

Summary of Piercing Pagoda Customer Service Calls


Customers Contact Piercing Pagoda to Ask about:

Payments and Charges:

  • “Pay bill”
  • “To pay my bill”
  • “Bill pays”


  • “Rude customer service”


  • “Credit Card Payment”


  • “Refund”


  • “Complaint on product”
  • “Wrong Jewelery”
  • “Jewelry counter left unattended been waiting for 20 minutes”

Piercing Pagoda Rating Stats

1.9 out of 5 stars
based on 95 reviews
See all 192 reviews reviews

Rating stats

  1. 42 reviews
  2. 26 reviews
  3. 19 reviews
  4. 6 reviews
  5. 2 reviews

Rating trend

About Piercing Pagoda

Top 5 Piercing Pagoda Services

Piercing, Ear Piercing, Customer Care, Manager, Nose Piercing

Top 5 Piercing Pagoda Products

Earrings, Necklace, Ring, Bracelet, Wedding White Gold Ring

Top 5 Likes about Piercing Pagoda

Selection, Quality of the product, Prices, Jewelry affordability, How the design of the earrings were cute

Top 5 Dislikes about Piercing Pagoda

Service, Quality, Warrenty, Warranty refund policy, That no one calls me back or checks on my issue


This store has been operating in jewelery market since 1969. Piercing Pagoda is an on-line jewelery store, where women and men can purchase bracelets, earrings, rings, necklaces and so for and so forth. In addition to this we can state that this store can sell gift cards. So it can become a very nice present for relatives, loved ones and friends. The customer support is available round a clock, thus in case of any questions regarding shipping and ordering customers will be answered. To pay for the goods, online shoppers can pay by Visa, Mastercard, PayPal, Discover and American express.

Piercing Pagoda reviews and complaints

Piercing Pagoda is ranked 121 out of 896 in Jewelry and Accessories category

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Piercing Pagoda Stats

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Number of Calls

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