Piercing Pagoda - Deceitful Business Practices
I recently purchased a $20 replacement chain for my girlfriends necklace and when I went to check out the lady working at there whispered something under her breath and I noticed there was an additional $2.99 added to my charge. I asked what that was for and was then given an explanation of their extended coverage.
I asked if it was optional and was told that it was. I then asked why I was being charged for it if I hadn't agreed to it. There was no good explanation for that. I probably wouldn't have had an issue paying for that but her practice of trying to trick me into buying it left a sour taste in my mouth.
Not to mention there was a defect in the chain we attempted to buy.
DO NOT SHOP HERE. There are plenty of comparable competitors that wont try to cheat you out of your money.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Location: Phoenix, Arizona
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