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I used to work at piercing pagoda located at Madison Wisconsin East Side store and the west side store I was told many times to not follow the warranties that was given out to the customers and to lie to the customers and to make up excuses to thethe customers also I had witnessed the store managers being extremely rude to the majority of the customers on multiple occasions and ithe also witnissed managers breaking jewelry so that they could get new ones and then lying to the corporate office. as a warning to all custers I'm just letting you know that I would stop anywhere else for my jewelery piercing pagoda sucks and will cheat you out of your money and time. Plus i experienced many other major issues that as a parent made me very uneasy like there piercing and cleanliness they dont keep the piercer sterile ...

Monetary Loss: $700.

Location: Mexico, Missouri

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Guest

As an employee of the company I have never EVER been told to lie to the customer. After reviewing personnel I noticed that there were no employees at Piercing Pagoda East or West side stores who worked at both locations in the past three years.

I know that the West side store uses every method possible to keep the area safe and sterile. The health inspector regularly visits the stores in Madison and both stores pass his inspection with flying colors. They even go a separate step and wipe down the entire area with a hospital grade super sanitation wipe after each piercing.

I witnessed them do this on several occasions as I often have to audit the stores in that area. It seems as if you are a disgruntled employee who was either fired or quit and now have a grudge.

Guest

What an ***. Learn how to bad mouth before you attempt to do so. Ridiculous.

Guest

Wow. Sounds like you had bad management.

Been with pagoda for 4 years and have never lied to a customer just to get a sale, but anyone on our staff. Yeah we have plated and mixed jewelry but we also carry real, quality items. The warranty, when sold correctly, can be a benefit to the customer.

Maybe stop saying "pagoda" in general and stick to bad mouthing your personal area. In Florida we are honest.

Guest

U are right. Ive seen what u seen.they want u to sell no matter.its all about no.

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