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I placed an order online for $40 worth of jewelry and received the confirmation order moments after it was submitted.4 weeks had passed and I realized that I hadn't received my order but assumed that due to the severe weather it was delayed, I eventually called to Inqire about my order and the representative said that it had been delivered 2 days after the order was placed.

Even though I explained to the rep that I had not received my order she said there was nothing they could do because a month had passed. So I didn't receive a refund, credit or the jewelry and lost $40 for something I never received.

*Such horrible customer service!I will never purchase anything from them again!

Reason of review: Order processing issue.

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Anonymous
Colorado Springs, Colorado, United States #1275289

Bought a 14k gold chain from the Colorado Springs Piercing Pagoda at the Citadel mall. Recently had a unexpected financial problem and had to pawn some jewelry and guess what turned out to he fake gold.

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