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Piercing Pagoda - Waste of money, they wont return or refund

Waste of money, they wont return or refund. What ever they tell its a big lie
#1283157
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Piercing Pagoda - To pay my bill

After having my earring for a couple of weeks those plastic backs came off. Then i had sterling silver back and lost one of my diamond earrings!
#1279831
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Piercing Pagoda - Nasty liar

This *** are liar. They’re selling FAKE gold I pay $700 for gold chain and the *** is fake they don’t wanna give me my money back
1.0
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#1277160
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Piercing Pagoda - Refund

The customer service was amazing from the young lady that helped me but there jewelry is *** I had a bracelet and it broke after the 4th wear. Real jewelry does not do that.
2.7
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Exchange, Refund and Cancellation Policy
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#1276899
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Piercing Pagoda - THE WORST EXPERIENCE AND A WASTE OF MY TIME

this was a *** waste of my time. My ear got infected after 4 days. My ear is bleeding so much and it is closed. Also my earring would not come out and that’s what made it bleed even more... HATE THIS SHITTY PLACE
#1261472
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Piercing Pagoda - Lost back piece to ear rings

I went to the piercing pagoda in Willowbrook mall. I purchased ear rings for my daughter with insurance in March. I went there today to get the back pieces for the ear rings and the rude employees there told me that I had to buy new ones after I showed them the receipt that I purchased insurance on the ear rings in March.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
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Website
#1260272
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I brought a bracelet, put insurance on it. One week later it broke no big deal until I found The store I brought the bracelet from messed up by scanning the wrong sku for the bracelet. I couldn’t exchange it anywhere but that store. The mall where I get the bracelet...
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1.2
#1248845
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Piercing Pagoda - DO NOT GET A PIERCING HERE

I got my cartilage piercing done here, and they used a piercing gun. I didn’t learn until after that piercing cartilage with a gun is a HUGE NO NO. They also put in an earring that is too short. I got it over a year ago and it still isn’t healed because it was not done properly.
1.5
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#1246489
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Amanda is a terrible person and manager. She's always yelling instead of instructing us, complains when we look at our phone but yet she is always on hers. She would finish her conversation with the people at other kiosk before acknowledging customers and will get mad...
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#1245938
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Contact Piercing Pagoda

Mailing Address:
Piercing Pagoda
P.O. Box 152771
Irving, Texas 75038-1003
Phone:
(800) 866-9700
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Piercing Pagoda Products and Services

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Piercing Pagoda - Terrible customer service

The folks that work at the kiosk in chapel hills mall need some training big time. They were rude and every time i go in there there’s another excuse as to why i can’t use the service protection plant that i PAID EXTRA FOR! Will never buy a thing from them again!
1.9
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
#1234304
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