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Piercing Pagoda - Terrible, Worst experience ever
Piercing Pagoda - Terrible, Worst experience ever
Got my cartilage pierced here (third piercing in this area along with multiple in my lobes). Felt great for the first 1-2 days, on the third it was extremely swollen and throbbing. It continued to get worse along with suppuration, so I went to an Urgent Care. I was...
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Company wrote 0 public responses to the review from Jan 21.
Anonymous
Anonymous

This is why I tell people not to get their cartilage pierced with a gun. Not only is it too rough for the cartilage area, blunt force trauma can shatter cartilage, but the pre...

Anonymous
Name 09

Yes it does use guns for cartilage piercings

1.0
I didn't like
  • Ear piercing personnel
#1173635
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Piercing Pagoda - Just wow
Piercing Pagoda - Just wow
Piercing Pagoda - Just wow
So I went to get my upper lobe pierced here. On the plus side the workers there were very sweet and kind and the lady pierced exactly in the right spot and everything. The only problem was they used a piercing gun which is the only thing they had. They said the...
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Company wrote 0 public responses to the review from Sep 29.
Anonymous
Anonymous

Same thing happened to me!. I thought it was my inability to heal but after taking out the earrings, I healed!

1.8
#1368793
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Hello. I am writing in regards to a recent experience I had with one of your employees. I stopped by the kiosk in my local mall, where I have shopped for years, to pick up a new piece of jewelry for my nose piercing, a necklace and bracelet. Upon asking your employee...
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Company wrote 0 private or public responses to the review from Aug 17.
Anonymous
Anonymous

Too extra

Anonymous
Anonymous

It is shameful that things like this happen when the client must be treated with the deserved respect. It is a pity that you have not claimed the manager at the precise moment...

1.0
#1332056
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Piercing Pagoda - Fake rose gold bracelet and ring
I purchased a rose gold bracelet and ring twisted and covered with cz's. I wore it once in a very upscale town in FL down south and was so embarrassed when my finger and wrist turned green that I felt like crawling under the rug with embarrassment. I tried to return...
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Company wrote 0 private or public responses to the review from Jul 06.
Anonymous
Anonymous

They should have told you that those pieces are plated not real gold. I used to work at Piercing Pagoda and each piece comes with a tag that says what each piece is made of. I...

Anonymous
Anonymous

very good in publishing this kind of experiences so that other people do not go through the same, thanks

#1296958
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My shopping experience at Piercing Pagoda, Queens Center Mall on the main floor on Friday was made very easy because of a young lady by the name of Sara. She helped me with my choices and made sure my shopping experience was a great one Sarah is very polite,...
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Company wrote 0 private or public responses to the review from Nov 13.
#1399927
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I visited Piercing Pagoda a couple of months back to get a replacement chain for my seven year old who wore his cross pendant around his neck every day. I bought the warranty because he is seven, I knew he would probably break it. He is a child and children tend to be...
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Company wrote 0 private or public responses to the review from Oct 30.
1.7
I liked
  • Jewelry affordability
I didn't like
  • That no one calls me back or checks on my issue
#1390972
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Piercing Pagoda - Cheap quality

I purchased a pair of hoop earrings for my daughter paid $55 and didn’t get the warranty her last pair of earrings she kept for 3 years. The very next day after she wore them one of the earrings was bent so about 4 months later the earring literally broke in half so I goes to take the other earring out and it’s literally so easy to bend like a piece of cardboard I will never shop here again I spent over $400 dollars that day I will never buy jewelry from them again very very cheap quality
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 04.
1.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
#1393832
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Piercing Pagoda - Stolen Credit

My husbands wallet was stolen. The thief charged over $400 on my husb card at Mplwd Mall location. Husb went & got pers info off sales slip which we gave to cops. Then my husb got phone call from Mgr who actually told my husb it was his fault. Seriously! When he told her she was out the money & the jewelry she said something nasty to him & hung up on him. DO NOT SHOP THERE. They don't check ID for any amount of purchase.
Company wrote 0 private or public responses to the review from Oct 12.
1.0
Details
Customer service
#1379850
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The most horrible representatives ever!! I went to the kiosk to return items purchased within the specified time for a full refund. Took my printed receipt hey sent to my email address and was told that it was unacceptable- They did not refund my purchases and the...
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Company wrote 0 private or public responses to the review from Nov 08.
1.0
#1396679
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Contact Piercing Pagoda

Mailing Address:
Piercing Pagoda
P.O. Box 152777
Irving, Texas 75015
United States
Phone:
(800) 866-9700
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Piercing Pagoda Products and Services

Purchased $400 worth of jewelry, as well as the full year warranty in case something broke. Well, my necklace broke within 5 months, I went back to store to get fixed and they said they have no record of my purchase or my warranty and told me they can't help. I called...
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Company wrote 0 private or public responses to the review from Jun 21.
#1285450
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